| Experienced Trainers Urgently Required |
 We are looking for experienced trainers who are able to start immediately, travel at short notice and have the flexibility to deliver training courses at various locations
in the UK (including Northern Ireland).
Background
iQor provides call centre services to some of the best known companies in the world from 20 centres of excellence in five countries and four continents. iQor's 8000 employees work with state of the art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients in a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.
iQor in the UK are looking for experienced external trainers to assist in the delivery of an ongoing project to provide training services to one of its prestigious clients. The project is up and running and will continue through to the end of August 2008.
Skills Required
Trainers are required to deliver a two day telephone and negotiation skills workshop.
The workshop has been pre designed and piloted and all successful trainers will attend a Train the Trainer workshop.
Trainers must be able to demonstrate abilities in the following skills/attributes:
- Experience in delivering training with pre prepared course material at short notice
- Excellent motivational/coaching skills
- Excellent feedback skills
- Excellent communication skills
- Excellent facilitation skills
During the delivery of the two day training course, trainers will be required to adapt the delivery of the training based around the experience of the learners
- Use their training experience to enhance the learning outcomes
- Ensure that all learners are fully engaged throughout the course
- Display enthusiasm and passion in delivery style
- Provide coaching, support and guidance to learners in all aspects of using the telephone
- Provide constructive feedback to learners
All trainers will co-facilitate the two day workshop with an internal trainer and will also be fully supported by a workshop coach. The trainer will be the primary lead.
If you meet this criteria and would like to develop this opportunity, please call Tracey Stansfield ASAP on 0845 166 2062.Posted 30/06/2008 10:31:29 |
| Regular Bookings Now Being Taken! |
|
We are delighted to announce that the Lancashire Training website is receiving regular bookings now from the people of Lancashire with great feedback about the ease of use when navigating around the site.
In recent weeks we have received enquiries for;
- Sage, Excel & Access courses
- CSCS card certificates
- PR & copy writing
- ISO 9000 training
- Several 1st Aid & Health and Safety bookings
- Facilitation training
- British Safety Council courses
- CPC road haulage certificate
- Fork lift truck driving
- 17th Edition Wiring course
Don't Miss Out! Keep adding any new courses!Posted 30/06/2008 10:15:44 |
| Lancashire Training News Update |
 Thank you...
Firstly, thank you to all the new training providers that attended our most recent Lancashire Training meeting and to the providers already registered that joined us and contributed to the meeting.
Online advertising campaign
Don't miss out!
1st May sees the launch of an advertising campaign which will focus on Google pay per click opportunities. Key terms such as 'training' will be sponsored for the Lancashire area so maximise on this opportunity and populate the website with your courses if you have not already done so!
Launch into Lancashire...
An official launch for Lancashire Training will take place in early September once the site is fully populated to ensure the maximum impact to the people of Lancashire.
Any suggestions for this event are most welcome.
Press Release
April will see the next press release from our PR section with an update on our most recent activities and new businesses that have come on board.
Networking success
Two Lancashire business women: Mandy Cardwell from Adminzone in Leyland and Janet Barton a freelance credit controller based in Darwen, first met at our initial launch in January.
Each is frequently asked if she can provide the skills provided by the other. The scope for cross referrals and sharing clients is huge, and now instead of saying:
"sorry we don't do that"
they say...
"I know just the person you need".
Website Development
The Lancashire Training website will continue to develop. Your feedback is welcome and comments can often be the source for further improvements so please call us with your suggestions...
Online transactions
Will be fully functional from the 14th April if not sooner
Posted 17/04/2008 14:41:19 |
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