This course is designed to introduce new sales people into the general sales environment. It provides them with a solid platform of basic skills to instil the confidence required when moving into a sales position for the first time. It focuses on developing relationships with customers and understanding how they best want to be sold to, whilst maintaining high levels of customer satisfaction and loyalty.
Course content;
First Impressions One Minute Introduction Initial Contact Building a Rapport Fact Finding Asking for the Order Developing the Relationship
